Car Insurance provides protection from losses
resulting from owning and operating a vehicle. GEICO has been
helping Americans meet their auto insurance needs since 1936.
Read about experiences GEICO auto insurance customers have
had with GEICOs customer service, claims handling, insurance
rates, and online transactions.
Average Customer Rating:
(12247 Reviews) 8932
Rating Breakdown12,247 reviews
10,128 out of 11,11491%of reviewers would recommend GEICO insurance to a friend.
Customer Reviews for Car Insurance
Review 1 for Car Insurance
Average customer rating
PostedNovember 19, 2014
Years insured with GEICO:1 year
just joined Geico coming from Progressive and i'm now saving almost $100/month on a two car policy.
I continue to get pleasantly surprised by Geico. Every time I interface with them, they make it so painless. Whether it is for roadside service when my car broke down or this time when I needed proof of insurance so that my son could take care of his fix-it ticket, they rock. My son had gotten the ticket even though he had shown the officer proof of insurance on his Geico mobile app. I thought that was pretty lame, but I do not blame Geico for that. I blame police discrimination against teenagers.
Initially, I had gone on Geico's website, easily found "Manage My Policy" and printed out insurance cards which was a snap. I noticed his name was not on there, so I printed another page that explained that he was on the policy and it was just what I wanted in less than 5 minutes. Unfortunately, upon presenting these docs to court, they did not cover the date the ticket was issued, so it did not satisfy the requirement. (my mistake). So I have been procrastinating dealing with this since I thought I would have to call someone (not that calling Geico is bad, on the contrary) but I would rather do it all online. So, lo and behold, today on Geico.com I found under "Account History" under "View Documents" a tool that allowed me to "Get Proof of Insurance for Other Reasons". It says right there that it will provide proof to use to give to DMV or court. It lets me name the date I need. How cool is that? Exactly what I need in an easy way.
I love it when companies anticipate customer needs and fill those needs in ways that work for the customer.
Geico gets it!
Pros: website is super, communications are super simple to understand, commercials are hilarious
Geico's agent was right there for us. Went to the location where I had car towed to and gave a fair enough price quote to repair the car where the autobody shop agreed without any haggles. Which allowed me to get the car back as soon as possible. There is value in that kind of service in a stressful situation. My daughter had the car at college 6 hours from home I didn't have to drive all that way to deal with the insurance companie's adjuster or the body shop. Thanks to Geico and their agent.