Car Insurance provides protection from losses
resulting from owning and operating a vehicle. GEICO has been
helping Americans meet their auto insurance needs since 1936.
Read about experiences GEICO auto insurance customers have
had with GEICOs customer service, claims handling, insurance
rates, and online transactions.
Average Customer Rating:
(12727 Reviews) 9347
Rating Breakdown12,727 reviews
10,506 out of 11,59491%of reviewers would recommend GEICO insurance to a friend.
I have been with Geico for 20 years and I'm not happy with policy increase. I have no accidents no tickets and my vehicle is older but in great condition. Also I'm a safe drive and there is no reward from geico instead they raise my policy preimums. Seem very unfair. Seems like i'm paying for the bad drivers you insure.
I wrote a review a while back and would prefer to cancel the exceptional service comment. I have gone through 5 days of total aggravation and reps that do not read customer accounts before the reply to emails or even over the phone. Ive enrolled in automatic payments, they say I'm not, Ive adjusted and made changes to my account and they say I haven't. Even after submitted proof. I was charged for a returned check when in fact I updated all my information at the beginning of the month. I tell a rep to please contact me via email or if they call to leave a message as I am at work, they call and call and call and then send emails that never acknowledge my concerns and bypass them as if I am just another sheep herded in. I am not happy at all with Geicos service!
I was lost and now I've found you (Geico).You came when I needed you and I will not change you. Those who haven't found you are lost and finding you is simple, GEICO .com. Come out of the darkness and find the Light--- GEICO.com. Please.
This is the only insurance company that doesn't try to sell me on insurance. They don't hassle you and even though my driving records not perfect I still come out with an affordable insurance payment. Thanks guys!!!
I have had Geico for a few years now and wouldn't go anywhere else. They have by far the best customer service I have ever seen. I was in an accident 2 hours from home and used my road side assistance. They had a tow truck driver out right away and took me almost home and hooked me up with a rental. So nice and helpful. Amazing amazing service.
I have been pleasantly surprised with the value and online experience I had so far with Geico. We switched from State Farm and must say that the savings are several hundreds of dollars and the online process was one of my best shopping experiences. Geico is even better than their commercials so far!!