Shop Now At GEICO
Most Popular Products
Top-Rated Products
RV Insurance
(283)
Emergency Road Service
(1,222)
Military Car Insurance
(665)
Car Insurance
(9,087)
Customer Reviews for GEICO Car Insurance
GEICO Car Insurance
Car Insurance provides protection from losses
resulting from owning and operating a vehicle. GEICO has been
helping Americans meet their auto insurance needs since 1936.
Read about experiences GEICO auto insurance customers have
had with GEICOs customer service, claims handling, insurance
rates, and online transactions.
Average Customer Rating:
(9088 Reviews) 6275
Rating Breakdown 9,088 reviews
5 stars
7,373
4 stars
905
3 stars
259
2 stars
175
1 star
376
7,354 out of 7,95592%of reviewers would recommend GEICO insurance to a friend.
Customer Reviews for Car Insurance
Review 1 for Car Insurance
Average customer rating
Recent claim
PostedMay 16, 2012
Anonymous
from Redmond
State:OR
State:OR
Gender:Female
Age:45-54
Years insured with GEICO:4 years
Value/Fairness
5
/
5
Customer Service
5
/
5
Claim Service
5
/
5
I was very impressed with how fast and how well the claim was handled. I had not left the body shop almost and rental car company called to tell me the rental would be waiting for you when I dropped car off
Pros: excellent service
Share:
0points
0of 0voted this as helpful.
Review 2 for Car Insurance
Average customer rating
This insurance is is the best
PostedMay 15, 2012
Value/Fairness
4
/
5
Customer Service
4
/
5
Claim Service
3
/
5
What i can say is : Geico is the best , i searched for all and put the same values of coverage , and then i found that this one is the best , to be fear all of them have an offers and we can not say that " no geico no insurance" no , but this one has the most reasonable prices and coverages and it tent is commonly wide among people
God bless Geico.
God bless Geico.
Share:
0points
0of 0voted this as helpful.
Review 3 for Car Insurance
Average customer rating
Long time customer
PostedMay 15, 2012
Essential
from Belhaven
State:NC
State:NC
Gender:Female
Age:45-54
Years insured with GEICO:5 years
Value/Fairness
5
/
5
Customer Service
5
/
5
Claim Service
5
/
5
I've been with GEICO for quite awhile and have my 2 kids insured, as well and have only good things to say about their customer service and prices. I would not switch to any other company.
Share:
0points
0of 0voted this as helpful.
Review 4 for Car Insurance
Average customer rating
A VERY GOOD DECISION
PostedMay 14, 2012
LUV2TRAVEL
from NEW YORK
State:NY
State:NY
Gender:Female
Age:35-44
Years insured with GEICO:1 year
Value/Fairness
5
/
5
Customer Service
5
/
5
Claim Service
5
/
5
SWITCHING TO GEICO WAS THE BEST INSURANCE CHOICE THAT I MADE .THE CUSTOMER SERVICE WAS AMAZING .THEY ANSWERED
ALL OF MY QUESTIONS.
ALL OF MY QUESTIONS.
Pros: customer sercive was very helpful.
Cons: none
Share:
0points
0of 0voted this as helpful.
Review 5 for Car Insurance
Average customer rating
Several years, still sticking with Geico
PostedMay 14, 2012
ultramontane
State:ME
State:ME
Gender:Male
Age:25-34
Years insured with GEICO:5 years
Value/Fairness
5
/
5
Customer Service
4
/
5
Claim Service
4
/
5
Pricing is fair, service is great. Everything is online and uses one database, no need to jump around from department to department chasing my own tail.
Would have given 5 stars but ran into some issues with my local claim adjuster after being in a car crash.
Pros: great value
Cons: more work falls on the owner
Share:
0points
0of 0voted this as helpful.
Review 6 for Car Insurance
Average customer rating
Much cheaper than Progressive
PostedMay 14, 2012
Value/Fairness
5
/
5
Customer Service
3
/
5
Claim Service
3
/
5
I got a quote with Progressive and it was more than double what I am paying with geico now. I am glad I decided to shop around before I decided who to go with. I do now know how it is going to go with how good they treat me, but price wise, I know Geico is better than Progressive.
Amount Saved by Switching to GEICO: 250.00
Share:
0points
0of 0voted this as helpful.
Review 7 for Car Insurance
Average customer rating
PostedMay 14, 2012
Sweetie1
from Upper Marlboro
State:MD
State:MD
Gender:Female
Age:55 and over
Years insured with GEICO:6-9 years
Value/Fairness
5
/
5
Customer Service
5
/
5
Claim Service
5
/
5
My customer service today with your representative was extremely informative and helpful. Your representative gave excellent customer
service...Thank You.....
service...Thank You.....
Amount Saved by Switching to GEICO: $212 .00
Share:
0points
0of 0voted this as helpful.
Review 8 for Car Insurance
Average customer rating
Great Customer Service
PostedMay 13, 2012
2Cheap4others
from Middletown, NY
State:NY
State:NY
Gender:Female
Age:18-24
Years insured with GEICO:1 year
Value/Fairness
4
/
5
Customer Service
5
/
5
Claim Service
4
/
5
I love the amount of money I am paying for my car insurance, the customer service is great. I just feel like the technology should be better, things pertaining my account should be available faster and there should be a 24/7 instant chat available or at least more agents around. But perhaps that's why I am saving so much money.
Amount Saved by Switching to GEICO: $160
Pros: great customer service by phone!
Share:
0points
0of 0voted this as helpful.
Review 9 for Car Insurance
Average customer rating
Great value for excellent price
PostedMay 12, 2012
ReasonableVoice
from Little Elm
State:TX
State:TX
Gender:Female
Age:35-44
Years insured with GEICO:3 years
Value/Fairness
5
/
5
Customer Service
5
/
5
Claim Service
5
/
5
Online features are easy and extremely helpful for a busy working family as mine. I had only few occassions of needing to speak with a live representative. On all occassions all my needs were taken care quickly and efficiently.
Amount Saved by Switching to GEICO: $700
Pros: high efficiency, choice of pay plans
Share:
0points
0of 0voted this as helpful.
Review 10 for Car Insurance
Average customer rating
First claim in years
PostedMay 12, 2012
Aquos
from Oklahoma City
State:OK
State:OK
Gender:Male
Age:35-44
Years insured with GEICO:2 years
Value/Fairness
5
/
5
Customer Service
5
/
5
Claim Service
5
/
5
I've never had a claim (except hail damage which affected thousands of cars in our town) in my 12 years of driving in the US. I switched to Geico one and a half years back. I recently added another car to the policy. I'd only had this car for three weeks when a parking lot incident crushed the rear driver side bumper and lamp. I filed a claim on geico.com, which only took a few minutes and uploaded several photos I'd taken on my cell phone of the damage. I got a call from geico in an hour. The agent was very courteous and after getting more information, he scheduled an appointment with a damage assessor for 5 days later. On the day of the appointment, I drove to the shop and was met by the Geico assessor. He was very courteous and quickly processed my case. I dropped the car off at the same shop. Geico sent me updates on the progress of the repair, payments made, etc. 8 days after dropping the car off, the shop called, and I picked the car up yesterday, looking good as new. I paid the deductible of $500 while Geico paid $2900. This was way easier than I expected and even though my premium will go up from now on, the experience that Geico provided was a big relief and I fully recommend Geico.
Pros: fast efficient hassle-free
Cons: had to wait a few days to meet the assessor
Share:
0points
0of 0voted this as helpful.