Car Insurance provides protection from losses
resulting from owning and operating a vehicle. GEICO has been
helping Americans meet their auto insurance needs since 1936.
Read about experiences GEICO auto insurance customers have
had with GEICOs customer service, claims handling, insurance
rates, and online transactions.
Average Customer Rating:
(12021 Reviews) 8742
Rating Breakdown12,021 reviews
9,935 out of 10,88891%of reviewers would recommend GEICO insurance to a friend.
Customer Reviews for Car Insurance
Review 1 for Car Insurance
Average customer rating
PostedAugust 31, 2014
Years insured with GEICO:5 years
You used to have an option which driver uses which vehicle and what percentage. I cannot update this info now.
As is the usually case with GEICO after filling a claim you are stuck with ONE person and nobody else can help. That ONE person works 8-5 not on weekends or holidays. That ONE person will only call you back when it meets their time schedule. Therefore I rate GEICO a ONE, they are a limited company that can collect your money, but offers limited service.
Cons: limited service, poor service, only one person to deal with
I've been with progressive for a year when they suddenly increased my premium! Then I switched to Geico and saved a few hundreds... Since then I had an accident and the process to file the claim was really easy! Called them once and then it was done! They give good discounts and I like their website and how easy it is to quote, etc.
Amount Saved by Switching to GEICO: $300
Pros: fair price, nice website, easy quoting system
I just want to say that I am blown away by the fact that I can postpone my payment a few days. My husband and I have gone through a very rough month in August with losing our twins due to an unexpected miscarriage we are financially troubled right now and being able to move our payment saved our bank account from getting overdrawn and saved us all of the overdraft fees we would have faced. Progressive never let us do this. THANK YOU so much Geico! It really is a load off of our shoulders! Thank you!
For years, discovering the right insurance has been like jumping naked into a field of deadly cacti. Today i woke expecting to leap again, first aid kit on standby. That is until today i rediscovered my my infatuation for Geico. I picked up that phone, dialed that number, and an angel answered. That angel wan named Mandy. Mandy had the voice only matched by Adele and Jesus. I could tell Mandy knew exactly how i liked it. She gave me an offer i couldn't refuse. I used to belong to Allstate, but now Geico is my final provider for my coverage needs. With all the savings i'm getting from Geico, I can finally save for my vacation with Mandy.
I just got off the phone with Allison in auto customer service and even though it was a simple payment question, she went above and beyond for me! I have never called in and had phone service like that! She was wonderful and I could actually understand what she was saying! I am very impressed!
Every single person I have dealt with for my claim has been helpful, considerate and pleasant to work with. Filing a claim was easy and efficient. Lynn handled my medical claim wonderfully. She was even able to easily reopen my claim when I found bills I hadn't previously submitted. I will recommend Geico to everyone. Thank you!
I have been driving for 15 years and I am new to Geico. However I must say this is the most accessible insurance company that I have ever been with! the online account gives you so much access to your acount to be able to do a lot of things. Thanks Geico!