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Customer Reviews for GEICO Car Insurance
GEICO Car Insurance
Car Insurance provides protection from losses
resulting from owning and operating a vehicle. GEICO has been
helping Americans meet their auto insurance needs since 1936.
Read about experiences GEICO auto insurance customers have
had with GEICOs customer service, claims handling, insurance
rates, and online transactions.
Average Customer Rating:
(10558 Reviews) 7510
Rating Breakdown 10,558 reviews
5 stars
8,606
4 stars
962
3 stars
291
2 stars
219
1 star
480
8,661 out of 9,42592%of reviewers would recommend GEICO insurance to a friend.
Customer Reviews for Car Insurance
Review 1 for Car Insurance
Average customer rating
love GEICO
PostedJune 18, 2013
Chrys
from Kingman
State:AZ
State:AZ
Gender:Female
Age:25-34
Years insured with GEICO:2 years
Value/Fairness
4
/
5
Customer Service
5
/
5
From the online service to the Customer Call Center to the APP! Always Pleased
Thanks again, from a very happy customer!!
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Review 2 for Car Insurance
Average customer rating
Fantastic Insurance Company
PostedJune 18, 2013
LifeisGoodinArizona
from Tucson
State:AZ
State:AZ
Gender:Female
Age:55 and over
Years insured with GEICO:15 years or more
Value/Fairness
5
/
5
Customer Service
5
/
5
Claim Service
5
/
5
I have NEVER had a bit of trouble with GEICO. It is a pleasure to have them for my car insurance. I have also added my home to the policy and have been very pleased with everything. Keep up the great job GEICO!
Pros: very pleasant and helpful staff
Cons: none
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Review 3 for Car Insurance
Average customer rating
Geico has great customer service
PostedJune 18, 2013
Rogluvon
from Redding
State:CA
State:CA
Gender:Female
Age:45-54
Years insured with GEICO:10-14 years
Value/Fairness
4
/
5
Customer Service
5
/
5
Claim Service
5
/
5
My experience with Geico Customer service has always been excellent, I get the answers I need. I"m always treated with respect and they are always there for you in any kind of situation. I"am very happy with Geico and I will always recommend them.
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Review 4 for Car Insurance
Average customer rating
Great Insurance
PostedJune 18, 2013
mug7eye
from jefferson city
State:TN
State:TN
Gender:Male
Age:55 and over
Years insured with GEICO:10-14 years
Value/Fairness
5
/
5
Customer Service
5
/
5
Claim Service
5
/
5
Appreciate you guys at Geico.I have been with you for along time.
Amount Saved by Switching to GEICO: 300
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Review 5 for Car Insurance
Average customer rating
Claims
PostedJune 18, 2013
Bluedust2005
State:AZ
State:AZ
Gender:Female
Years insured with GEICO:3 years
Value/Fairness
2
/
5
Customer Service
2
/
5
Claim Service
2
/
5
They are not quick with there claims. I used to have Farmers and the response on claim was done the next day. Geico it take about two weeks.
Cons: claims department
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Review 6 for Car Insurance
Average customer rating
Stupid
PostedJune 17, 2013
Traydiddy
from Swartz Creek
State:MI
State:MI
Gender:Female
Age:25-34
Years insured with GEICO:1 year
Value/Fairness
1
/
5
Customer Service
1
/
5
Claim Service
1
/
5
I think it is junk that you guys charge so much money just for me to change my policy! That is just crazy!!
Amount Saved by Switching to GEICO: $0.00
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Review 7 for Car Insurance
Average customer rating
Policy
PostedJune 17, 2013
Value/Fairness
5
/
5
Customer Service
5
/
5
Claim Service
5
/
5
Agent Michael was probably the best experience I have ever had with an insurance company. He was so kind, helpful and very positive in all aspects of the call. I will suggest this company to everyone. Thank you so much!
Amount Saved by Switching to GEICO: $200
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Review 8 for Car Insurance
Average customer rating
PostedJune 17, 2013
Value/Fairness
5
/
5
Customer Service
5
/
5
Claim Service
5
/
5
I needed to postpone my automatic payment for a few days, and was worried it would be a hassle to get it changed. I logged onto the Geico site and with one click of a button it was done!
Thank you for making my life easier.
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Review 9 for Car Insurance
Average customer rating
Great Pricing and Amazing Customer Service!
PostedJune 17, 2013
britt1610
from Phenix City
State:AL
State:AL
Gender:Female
Age:18-24
Years insured with GEICO:1 year
Value/Fairness
5
/
5
Customer Service
5
/
5
Geico has great affordable pricing and plans! They are very easy to work with and flexible if a problem ever occurs. Their Customer Service is never a disappointment! I love this insurance company and am extremely happy I switched to Geico!!
Amount Saved by Switching to GEICO: $900
Pros: affordable
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Review 10 for Car Insurance
Average customer rating
PostedJune 16, 2013
beachgirl100
State:FL
State:FL
Value/Fairness
5
/
5
Customer Service
5
/
5
Claim Service
5
/
5
Geico is the absolute best. I could not be happier with the coverage, excellent customer service and value of Geico auto insurance.
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