Car Insurance provides protection from losses resulting from owning and operating a vehicle. GEICO has been helping Americans meet their auto insurance needs since 1936. Read about experiences GEICO auto insurance customers have had with GEICOs customer service, claims handling, insurance rates, and online transactions.
The reviews are hosted and managed for GEICO by Bazaarvoice™. Most, but not all, of our customers love us. You'll find good and bad reviews here; we've got nothing to hide.
Rating Snapshot
(7,766 reviews)
5 star:
(6302)
4 star:
(849)
3 star:
(227)
2 star:
(137)
1 star:
(251)
Average Customer Rating
(4.7/5)
6,1316,55194% of customers would recommend Geico insurance to a friend.
Review 3,991 for GEICO Auto Insurance - Free Online Quote!
Overall
5
/ 5
Customer Service
5
/ 5
Value/Fairness
5
/ 5
NAY24 City:
LAUREL,MD
Gender:
Female
Age:
25-34
Years insured with GEICO:
2 years
GEICO policyholder
GEICO claim customer
THE BEST CAR INSURANCE
Date: August 7, 2008
Pros: FAST SERVICE /AFFORDABLE/CONVIENENT Cons: ABSOLUTELY NOTHING
"ONE OF THE BEST CUSTOMER SERVICE EXPERIENCE I HAVE EVER HAD PERIOD!"
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Review 3,992 for GEICO Auto Insurance - Free Online Quote!
Overall
5
/ 5
Customer Service
5
/ 5
Value/Fairness
5
/ 5
cloud City:
New Jersy
Gender:
Female
Age:
45-54
Years insured with GEICO:
5 years
GEICO policyholder
GEICO claim customer
the best insurance
Date: August 7, 2008
Pros: geico is always there for you Cons: no waiting
"I've had other car insurance and no matter what state I live in Geico will always be my car insurance. There's no company compare to Geico, they are always there for you and your family, no matter what day or time."
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Review 3,993 for GEICO Auto Insurance - Free Online Quote!
Overall
5
/ 5
Customer Service
5
/ 5
Value/Fairness
5
/ 5
MCEC City:
Queens, NY
Gender:
Male
Age:
25-34
Years insured with GEICO:
6-9 years
GEICO policyholder
GEICO claim customer
Glass is well worth it
Date: August 7, 2008
Pros: Completely hassle-free, no questions asked, great service Cons: None
"My GPS was stolen. Glass broken. GEICO came thru"
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Review 3,994 for GEICO Auto Insurance - Free Online Quote!
"I just joined Geico from another company who was rude to me when I would call to enquire about changing my policy. Tired of the service I shopped around and ended up saving around $400 by switching. So far everything has been so easy and pleasant to deal with. Thanks for the great service!"
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Review 3,995 for GEICO Auto Insurance - Free Online Quote!
Overall
5
/ 5
Customer Service
5
/ 5
Value/Fairness
5
/ 5
CliffC City:
Central Texas
Gender:
Male
Age:
25-34
Years insured with GEICO:
4 years
"I have had Geico for almost 4 years now, and I would never go with anyone else. I get a great price, and the best customer service in any industry. The one time I needed to make a claim the entire situation was resolved in a couple of days. They took what could have been a bad experience and resolved it as quickly as possible!!"
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Review 3,996 for GEICO Auto Insurance - Free Online Quote!
Overall
5
/ 5
Customer Service
5
/ 5
Value/Fairness
5
/ 5
JenniferS City:
NJ
Gender:
Female
Age:
35-44
Years insured with GEICO:
3 years
GEICO policyholder
GEICO claim customer
Best Service you could hope for.
Date: August 7, 2008
Pros: Everything about the accidnet experience Cons: None
"I was in an accident last month, in which it was determined to be my fault. Geico handled everything from A-Z. I had to worry about absolutely nothing. My only worry now is that they won't renew my policy...I don't think I will ever find another auto ins company that measures up."
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Review 3,997 for GEICO Auto Insurance - Free Online Quote!
Overall
4
/ 5
Customer Service
4
/ 5
Value/Fairness
4
/ 5
ibjeffery City:
ohio
Gender:
Male
Age:
35-44
Years insured with GEICO:
2 years
GEICO policyholder
the best so far
Date: August 7, 2008
Pros: none Cons: none
"this is the best insurance so far i found for the great price and was cheaper than the rest"
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Review 3,998 for GEICO Auto Insurance - Free Online Quote!
Overall
5
/ 5
Customer Service
5
/ 5
Value/Fairness
5
/ 5
chelangirl City:
WA
Gender:
Female
Age:
35-44
Years insured with GEICO:
1 year
GEICO policyholder
some good insurance
Date: August 6, 2008
Pros: Excellent coverage& customer service Cons: non yet !
"I enjoy being a part of the geico client base because I can get help anytime day or night, change my payment plan myself,and add or remove services I do not want or want to start at my own convenience at home on my computer. Top Noch insurance to me!!!"
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Review 3,999 for GEICO Auto Insurance - Free Online Quote!
Overall
5
/ 5
Customer Service
5
/ 5
Value/Fairness
5
/ 5
Jjvon88
Date: August 6, 2008
"Great service & great rates Been with them for over 10 Years"
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Review 4,000 for GEICO Auto Insurance - Free Online Quote!
Overall
5
/ 5
Customer Service
5
/ 5
Value/Fairness
5
/ 5
Prickles224 City:
Post Falls, Idaho
Gender:
Female
Age:
45-54
Years insured with GEICO:
1 year
GEICO policyholder
Great!!!
Date: August 6, 2008
Pros: Easy to do!!! Cons: None so far...
"Thanks for the great service. Keep up the good work."
