Car Insurance provides protection from losses resulting from owning and operating a vehicle. GEICO has been helping Americans meet their auto insurance needs since 1936. Read about experiences GEICO auto insurance customers have had with GEICOs customer service, claims handling, insurance rates, and online transactions.
The reviews are hosted and managed for GEICO by Bazaarvoice™. Most, but not all, of our customers love us. You'll find good and bad reviews here; we've got nothing to hide.
Rating Snapshot
(7,766 reviews)
5 star:
(6302)
4 star:
(849)
3 star:
(227)
2 star:
(137)
1 star:
(251)
Average Customer Rating
(4.7/5)
6,1316,55194% of customers would recommend Geico insurance to a friend.
Review 4,301 for GEICO Auto Insurance - Free Online Quote!
Overall
5
/ 5
Customer Service
5
/ 5
Value/Fairness
5
/ 5
Nate1980 City:
Wake Forest, NC
Gender:
Male
Age:
25-34
Years insured with GEICO:
1 year
GEICO policyholder
Best Customer Service Ever
Date: June 8, 2008
Pros: Value for Money
"Geico is the best insurance company I have ever had. Not only do you get a great service for your money, but the customer service is the best around. I have enjoyed being insured by Geico and will not change... EVER!"
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Review 4,302 for GEICO Auto Insurance - Free Online Quote!
Overall
5
/ 5
Customer Service
5
/ 5
Value/Fairness
5
/ 5
MOTO City:
Collingswood, NJ
Gender:
Male
Age:
55 and over
Years insured with GEICO:
4 years
GEICO policyholder
GEICO claim customer
Good Deal
Date: May 23, 2008
Pros: There are no Cons
"Over the years, and living in various states, I have had different car insurance. Geico has been the best, most helpful when you have questions, and just "there" when you need them. Thanks GEICO"
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Review 4,303 for GEICO Auto Insurance - Free Online Quote!
Overall
5
/ 5
Customer Service
5
/ 5
Value/Fairness
5
/ 5
AJCOHEN City:
CHICAGO, IL
Gender:
Male
Age:
35-44
Years insured with GEICO:
1 year
GEICO policyholder
GECKOS RULE
Date: May 22, 2008
Pros: INCREDIBLE CUSTOMER SERVICE Cons: NONE
"FAST AND FRIENDLY SERVICE. INCREDIBLE SAVING"
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Review 4,304 for GEICO Auto Insurance - Free Online Quote!
Overall
5
/ 5
Customer Service
5
/ 5
Value/Fairness
5
/ 5
YELLOWMULE City:
St. Paul Mn
Gender:
Male
Age:
35-44
Years insured with GEICO:
1 year
GEICO policyholder
i NEVER THOUGHT I WOULD WRITE A REVIEW BUT...
Date: May 22, 2008
Pros: EVERYTHING Cons: ABSOLUTELY NOTHING
"WE RECEIVED AN AWESOME RATE AND THE CUSTOMER SERVICE WAS TOP NOTCH. THIS IS FROM SOMEONE WHO VALUES HIS TIME AND WOULD NOT WASTE IT WRITING A REVIEW.
THANKS GEICO!!!"
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Review 4,305 for GEICO Auto Insurance - Free Online Quote!
Overall
5
/ 5
Customer Service
5
/ 5
Value/Fairness
5
/ 5
mccoys City:
Hogansville ,Ga
Gender:
Female
Age:
45-54
Years insured with GEICO:
2 years
GEICO policyholder
GEICO claim customer
best ins possible
Date: May 22, 2008
Pros: fast service Cons: none
"this is the one ins co. that I have found that responded to my needs the moment the phone rang and someone picked up my needs were met and so much concern was shown. they are the best!"
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Review 4,306 for GEICO Auto Insurance - Free Online Quote!
Overall
5
/ 5
Customer Service
5
/ 5
Value/Fairness
5
/ 5
kaki City:
mt sterling il
Gender:
Female
Age:
55 and over
Years insured with GEICO:
1 year
GEICO policyholder
best ever
Date: May 22, 2008
"it is the best and the easiest to get insurance i would recommend this to any one ,my daughter told me about it ,,"
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Review 4,307 for GEICO Auto Insurance - Free Online Quote!
Overall
5
/ 5
Customer Service
5
/ 5
Value/Fairness
5
/ 5
legs City:
san diego, ca
Gender:
Female
Age:
18-24
Years insured with GEICO:
4 years
GEICO policyholder
They are always availible
Date: May 22, 2008
Pros: you can call them 24 hours a day, and talk to a real person!
"I love that I can call and anytime of day and always get through. The staff are always so friendly."
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Review 4,308 for GEICO Auto Insurance - Free Online Quote!
Overall
5
/ 5
Customer Service
5
/ 5
Value/Fairness
5
/ 5
Anonymous City:
Kissimmee, FL
Gender:
Male
Age:
35-44
Years insured with GEICO:
3 years
GEICO policyholder
GEICO claim customer
Greatest Insurance Company Ever
Date: May 22, 2008
Pros: Prompt Service Cons: Let me know when someone finds one
"I changed over a few years ago and have no regrets."
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Review 4,309 for GEICO Auto Insurance - Free Online Quote!
Overall
5
/ 5
Customer Service
5
/ 5
Value/Fairness
5
/ 5
Lesnermom City:
FLORIDA
Gender:
Female
Age:
35-44
Years insured with GEICO:
1 year
GEICO policyholder
Fantastic Customer Service
Date: May 22, 2008
Pros: GREAT PRICES AND AWESOME CUSTOMER SERVICE
"BEST COMPANY AND AWESOME SERVICE ALWAYS THERE FOR U"
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Review 4,310 for GEICO Auto Insurance - Free Online Quote!
Overall
5
/ 5
Customer Service
5
/ 5
Value/Fairness
5
/ 5
chelle29 City:
florida
Gender:
Female
Age:
25-34
Years insured with GEICO:
2 years
GEICO policyholder
excellent service
Date: May 22, 2008
Pros: everything is a pro with geico
"I have had the best service with geico I have had them for almost 2 years now and would not change a thing about them, excellent rates and excellent customer service"
