Car Insurance provides protection from losses resulting from owning and operating a vehicle. GEICO has been helping Americans meet their auto insurance needs since 1936. Read about experiences GEICO auto insurance customers have had with GEICOs customer service, claims handling, insurance rates, and online transactions.
The reviews are hosted and managed for GEICO by Bazaarvoice™. Most, but not all, of our customers love us. You'll find good and bad reviews here; we've got nothing to hide.
Rating Snapshot
(7,766 reviews)
5 star:
(6302)
4 star:
(849)
3 star:
(227)
2 star:
(137)
1 star:
(251)
Average Customer Rating
(4.7/5)
6,1316,55194% of customers would recommend Geico insurance to a friend.
Review 4,381 for GEICO Auto Insurance - Free Online Quote!
Overall
5
/ 5
Customer Service
4
/ 5
Value/Fairness
5
/ 5
JayC City:
Winter Haven, FL
Gender:
Male
Age:
18-24
Years insured with GEICO:
1 year
GEICO policyholder
Best Insurance
Date: May 14, 2008
Pros: Value, Convenience, Ease, Service Cons: None
"I mostly log into geico.com for all my insurance needs an everything is so easy to use and understand. Their prices are really unbeatable. I wont be leaving Geico anytime soon!!"
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Review 4,382 for GEICO Auto Insurance - Free Online Quote!
Overall
5
/ 5
Customer Service
5
/ 5
Value/Fairness
4
/ 5
csbreite City:
Macon
Gender:
Female
Age:
25-34
Years insured with GEICO:
3 years
GEICO policyholder
I Luv Geico.com
Date: May 14, 2008
Pros: Ease of use Cons: None
"I love using geico.com and the epolicy."
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Review 4,383 for GEICO Auto Insurance - Free Online Quote!
Overall
5
/ 5
Customer Service
5
/ 5
Value/Fairness
5
/ 5
kpops61 City:
New York, NY
Gender:
Male
Age:
45-54
Years insured with GEICO:
15 years or more
GEICO policyholder
auto insurance
Date: May 14, 2008
Pros: customer service Cons: none
"I have received excellent customer service concerning my auto insurance."
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Review 4,384 for GEICO Auto Insurance - Free Online Quote!
Overall
5
/ 5
Customer Service
5
/ 5
Value/Fairness
5
/ 5
lbrandon64 City:
Houston, Texas
Gender:
Female
Age:
35-44
Years insured with GEICO:
3 years
GEICO policyholder
GEICO claim customer
Car Insurance
Date: May 14, 2008
Pros: Best insurance ever Cons: Haven't found one yet
"They have the best customer service, had a claim that was taken care of quickly, road side service, great & quick. I'm just overall happy with Geico's service."
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Review 4,385 for GEICO Auto Insurance - Free Online Quote!
Overall
5
/ 5
Customer Service
5
/ 5
Value/Fairness
5
/ 5
Evmart City:
Cape Coral, FL
Gender:
Female
Age:
18-24
Years insured with GEICO:
1 year
GEICO policyholder
Amazing
Date: May 14, 2008
Pros: Great Price Cons: No rewards for friend/family referrals
"Great customer service! Great price! The only one thing I wish Geico offered was some sort of "Refer a Friend Rewards Program"
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Review 4,386 for GEICO Auto Insurance - Free Online Quote!
Overall
5
/ 5
Customer Service
5
/ 5
Value/Fairness
5
/ 5
melc1976 City:
Washington Court house, Ohio
Gender:
Female
Age:
25-34
Years insured with GEICO:
1 year
GEICO policyholder
Quick and Gread
Date: May 14, 2008
"They were fast about the service. She was really friendly and patient."
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Review 4,387 for GEICO Auto Insurance - Free Online Quote!
Overall
5
/ 5
Customer Service
5
/ 5
Value/Fairness
5
/ 5
Neil City:
RENO,NV
Gender:
Male
Age:
55 and over
Years insured with GEICO:
5 years
GEICO policyholder
GEICO claim customer
insurance for people
Date: May 14, 2008
Pros: easy bill pay Great claims service Cons: none
"I've been with GEICO for at least 5 years.No complaints at all. I get bothered by insurance companies all the time to get money saving quotes. Why change when you are satisfied."
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Review 4,388 for GEICO Auto Insurance - Free Online Quote!
Overall
5
/ 5
Customer Service
5
/ 5
Value/Fairness
5
/ 5
Indianfield City:
Warsaw.VA
Gender:
Male
Age:
55 and over
Years insured with GEICO:
15 years or more
GEICO policyholder
GEICO claim customer
Date: May 14, 2008
"Have been a policy holder for more than 20 years. I have never had a bad experience with GEICO. Good service, good value...."
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Review 4,389 for GEICO Auto Insurance - Free Online Quote!
Overall
5
/ 5
Customer Service
5
/ 5
Value/Fairness
4
/ 5
Amarilis City:
Weston, FL
Gender:
Female
Age:
35-44
Years insured with GEICO:
10-14 years
GEICO policyholder
GEICO claim customer
Great Customer Service
Date: May 14, 2008
Pros: Great Service Cons: None
"Geico has always helped me whenever I had a problem. They are very courteous and understanding. Their rates are fair. I have been with Geico for a long time and I am not going anywhere! Thank you so much!"
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Review 4,390 for GEICO Auto Insurance - Free Online Quote!
Overall
5
/ 5
Customer Service
5
/ 5
Value/Fairness
5
/ 5
Okieman City:
Norman, Ok
Gender:
Male
Age:
55 and over
Years insured with GEICO:
3 years
GEICO policyholder
GEICO claim customer
The Best Ever
Date: May 14, 2008
Pros: Price, The Staff, Everything about Gecico
"I have had 2 claims in the past 3 months and the service has been the best ever."
