Car Insurance provides protection from losses resulting from owning and operating a vehicle. GEICO has been helping Americans meet their auto insurance needs since 1936. Read about experiences GEICO auto insurance customers have had with GEICOs customer service, claims handling, insurance rates, and online transactions.
The reviews are hosted and managed for GEICO by Bazaarvoice™. Most, but not all, of our customers love us. You'll find good and bad reviews here; we've got nothing to hide.
Rating Snapshot
(6,640 reviews)
5 star:
(5340)
4 star:
(769)
3 star:
(207)
2 star:
(112)
1 star:
(212)
Average Customer Rating
(4.6/5)
5,0795,42594% of customers would recommend Geico insurance to a friend.
Review 41 for GEICO Auto Insurance - Free Online Quote!
Overall
5
/ 5
Value/Fairness
5
/ 5
Customer Service
5
/ 5
Claim Service
5
/ 5
BengalsGal
State:
KY
Great Insurance
Date: November 8, 2009
Pros: Value, Ease, Customer Service Cons: New policy, so N/C
"I received on-line quotes from several of the major insurance companies. Not only was Geico the company with the lowest rates, it was extremely easy to complete my purchase. I must add that the Customer Service agent I talked to was one of the nicest I've ever dealt with. She was concise, answered my questions quickly, and was one of the friendliest people I've ever talked to over the phone. I hope the quality of my Geico insurance services continues to be such a great experience! THANK YOU!"
Share this Review:
Review 42 for GEICO Auto Insurance - Free Online Quote!
Overall
5
/ 5
Value/Fairness
5
/ 5
Customer Service
5
/ 5
Claim Service
5
/ 5
Jmasc City:
Newark
State:
NJ
Gender:
Male
Age:
45-54
Years insured with GEICO:
4 years
GEICO policyholder
GEICO claim customer
Accident coverage
Date: November 8, 2009
Pros: Fast and reliable services Cons: Nothing so far
"I've had geico for more than 3 years and have had excellent experience with their services. For the 2 accidents I've had in te past they were able to take care of the situation in a very fast and professional manner. On my last car accident, I was very surprised how they were so quick to provide me with instant repair service and rental car, i.e., on the same day. WIthin 1/2 hour of my appointment, the car was being looked at and I had the rental car available. Anytime I call them they provide very satisfactory service. I would recommend geico over any other car insurance."
Share this Review:
Review 43 for GEICO Auto Insurance - Free Online Quote!
Overall
5
/ 5
Value/Fairness
5
/ 5
Customer Service
5
/ 5
Claim Service
5
/ 5
hbee
State:
FL
Amount Saved by Switching to GEICO:
200
Customer Service
Date: November 7, 2009
"GEICO is definitely the most helpful, supportive, and affordable insurance I have ever had. I will always stay with GEICO."
Share this Review:
Review 44 for GEICO Auto Insurance - Free Online Quote!
Overall
5
/ 5
Value/Fairness
5
/ 5
Customer Service
5
/ 5
Claim Service
5
/ 5
Ke29 City:
Metairie
State:
LA
Gender:
Female
Age:
25-34
Years insured with GEICO:
6-9 years
"I was in a car accident and within 2 hours my car was towed, taken to auto repair shop, and I was in my rental car. My car had major work and was fixed within 2 weeks (express service), no hassle and repairs have 100% warranty. :)"
Share this Review:
Review 45 for GEICO Auto Insurance - Free Online Quote!
Overall
5
/ 5
Value/Fairness
5
/ 5
Customer Service
5
/ 5
TheNASAwildman City:
Carriere
State:
MS
Gender:
Male
Age:
25-34
"I have been shopping around for about 2 weeks for my auto insurance ever since I recieved my insurance preimum from my recent insurance provider. They could not match the services per dollar that Geico offers. Geico's Customer service agent who helped me was Awsome. I had many questions & she had precise answers to the questions I asked. Plus she e-mailed me a quote & welcomed me to compare & I did. Out of 5 other Insurance companies I compared, NONE could offer me the services Geico has for the same value. Love is spelled GEICO.."
Share this Review:
Review 46 for GEICO Auto Insurance - Free Online Quote!
Overall
5
/ 5
Value/Fairness
5
/ 5
Customer Service
5
/ 5
Anonymous City:
Dallas
State:
TX
Gender:
Male
Age:
45-54
Amount Saved by Switching to GEICO:
$700
GEICO policyholder
Savings!
Date: November 7, 2009
Pros: Good Rates Cons: None
"They saved me $700 less per year than my previous carrier for the exact same policy!! With the current economy they really helped me to pay my other bills I was having trouble paying. My monthly payment dropped more than $60 per month."
Share this Review:
Review 47 for GEICO Auto Insurance - Free Online Quote!
Overall
5
/ 5
Value/Fairness
5
/ 5
Customer Service
5
/ 5
Claim Service
5
/ 5
Anonymous City:
Iowa City
State:
IA
Gender:
Female
Age:
25-34
Years insured with GEICO:
3 years
Amount Saved by Switching to GEICO:
300
GEICO policyholder
GEICO claim customer
Best Service Ever
Date: November 6, 2009
Pros: 24hrs, NICE reps, fair cost Cons: None
"I've been with GEICO for while and I love it. The biggest mistake I ever made was switching to **********, I came back within a year because their service can't be beat. Claims and Customer Service reps are easy to work with and they care. Also, their fair. They've advised me how to save money and lot of other things too! A+++++++++"
Share this Review:
Review 48 for GEICO Auto Insurance - Free Online Quote!
Overall
5
/ 5
Value/Fairness
5
/ 5
Customer Service
5
/ 5
Claim Service
5
/ 5
cdavis174 City:
Canton
State:
NY
Gender:
Male
Age:
18-24
Years insured with GEICO:
1 year
Amount Saved by Switching to GEICO:
$1400
GEICO policyholder
Saved me $1400
Date: November 6, 2009
Pros: I saved $1400 Cons: nothing yet
"I started with Geico Insurance while getting quotes from other companies and Geico was $1400 cheaper"
Share this Review:
Review 49 for GEICO Auto Insurance - Free Online Quote!
Overall
5
/ 5
Value/Fairness
5
/ 5
Customer Service
5
/ 5
Claim Service
5
/ 5
EaglesFanJerry
State:
PA
Very Impressed
Date: November 6, 2009
Pros: Customer Service Cons: None
"I have been very impressed with the customer service. Every one I've ever dealt with is helpful, knowledgeable and friendly.
When I had my accident, the claims aspect of it was easy and everyone I spoke to at GEICO was reassuring and responsive.
BTW - I never write reviews!"
Share this Review:
Review 50 for GEICO Auto Insurance - Free Online Quote!
Overall
1
/ 5
Value/Fairness
1
/ 5
Customer Service
1
/ 5
Claim Service
1
/ 5
Michele626 City:
Farmingville
State:
NY
Gender:
Female
Age:
45-54
Years insured with GEICO:
6-9 years
Amount Saved by Switching to GEICO:
200
Great Insurance
Date: November 6, 2009
Pros: Great savings Cons: No cons here
"I have recommended Geico to many people in which they are now Geico customers. I love knowing I dont have to spend a fortune to be covered. I had to use roadside asst and it all took place within 30 min. Great Job! I love the little guy too."
