Whether you are a hard-core motorcyclist or a
weekend warrior, GEICO Motorcycle insurance gives you big
protection without a big price. GEICO Motorcycle insurance,
underwritten by GEICO Indemnity Company, is designed to meet
the needs of motorcycle owners
Average Customer Rating:
(514 Reviews) 322
Rating Breakdown514 reviews
162 out of 20181%of reviewers would recommend GEICO insurance to a friend.
If I am going to choose Geico for multiple insurance policies, I am not just going to do it for the multi-line discount (which is really not that much considering competitors are beating your prices by more for Homeowners insurance). I should be able to view and manage all of my policies from one convenient portal. I don't have multiple online accounts for my different bank accounts or even my credit card. Why should I have separate online accounts just for my auto policy and my motorcycle policy?
If security is the issue, I would suggest finding a better software team because if you are not confident enough in your own security with separate online accounts, then I as a customer do not feel that you are putting as much priority on the security of my information as I thought. In addition, the larger amount of redundant data that you're managing cost more in man hours, hardware, and software (multiple portals) to maintain.
I do not know why I am permitted to change my payment every month to a more financially suitable date, but not permitted to change the actual payment date without changing the entire payment frequency. This is very inconvenient.
Also, with all the functions on this website, there is none to contact customer support. FAQs do not answer all inquiries and there should be a place to send an email to resolve simple issues other than phone calls, which are not always an option.
Had a wreck on 8/11. Had a check in less than 20 days. Could not of asked for better service. Came and looked at my bike and made it like it never happened. And all OEM parts from HD. THANK YOU GEICO !! You have me for life.
This review concerns my experiences with using the online portion of my policy services. I was recently married, changed my status and added an auto to my policy. For no apparent reason, my motorcycle policy was no longer linked to my Geico auto policy webpage. After 2 service reps and about 20 minutes on the phone, they told me that my motorcycle policy could no longer be viewed on the main policy page since I added a driver and vehicle! So, I had to RE-create a login and password for my motorcycle policy and RE-enter all of my info that was previously entered on the motorcycle policy. This all would not have been so annoying if I had only received a notice of some kind stating that a policy change may create a problem somewhere else.
I have been riding for 50 years. I have had one claim with Geico. The claim was handled exceptioinally, and my bike and I were back on the road in short order. My questions have always been answered in a timely basis, and rates are good. With all the pluses, I have no idea why anyone would consider another insurance carrier!
Every time I have contacted Geico they are thorough, friendly, well informed, and go above and beyond. We have had one claim with them and it was flawless. They took care of us and reduced the stress imposed from the situation.
Amount Saved by Switching to GEICO: 275
Pros: thorough, well informed, friendly, extra mile
Went to Hawaii, rented a scooter. Called to Customer Service, actually on line, and learned that I would be covered on the rented scooter, and I could add full coverage for that day -- and cancel the full coverage the next day. It cost less than a buck for the one day. Geico didn't bother telling me, didn't tell me I owned them a buck more, didn't charge interest. Just told me when I renewal. They were not going to waste money. I like companies that don't waste money.
It has been a pleasure to carry Geico coverage after years of overpayment for a lower quality product. Customer service is fantastic and personable. Their web platform is well thought out and easy to navigate so that you can be correctly insured for whatever needs you have at the time. Thank you for handling my insurance needs with attentive and consistent customer service.