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Customer Reviews for GEICO Mechanical Breakdown Insurance

GEICO Mechanical Breakdown Insurance

You have purchased collision insurance to protect your new car in case of an accident and comprehensive insurance to protect against hazards such as fire, theft, or broken glass. But what happens when your air conditioning dies or your automatic windows won't close, just after your car is out of warranty? GEICOs Mechanical Breakdown Insurance (MBI) is designed to protect you from these bumps along the road.
Average Customer Rating:
4.781 / 5
4.8
 / 
5
(128 Reviews) 56
Open Ratings Snapshot
Rating Breakdown 128 reviews
5 stars
109
4 stars
13
3 stars
4
2 stars
1
1 star
1
125 out of 12898%of reviewers would recommend GEICO insurance to a friend.
Customer Reviews for Mechanical Breakdown Insurance
Review 1 for Mechanical Breakdown Insurance
Average customer rating 
5 / 5
5 / 5

Good Buy

PostedOctober 18, 2009
Customer Avatar
SSanta
State:FL
State:FL
Value/Fairness 
5 / 5
5 / 5
Customer Service 
5 / 5
5 / 5
Claim Service 
5 / 5
5 / 5
Geico did exactly what they said they would do. I had a claim, called them up and explained the problem, they said it was covered, took it to the dealer, they fixed it and I paid the deductable. The money I saved on this one repair has more than paid for the policy. Highly recommended, no hassle, dealer repair. Saved thousands over the dealer extended warrenty.
Pros: Easy, no hassle.
Cons: None
0points
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Review 2 for Mechanical Breakdown Insurance
Average customer rating 
4 / 5
4 / 5

Mechanical brakedown response

PostedOctober 14, 2009
Customer Avatar
Solar
from Hempstead
State:NY
State:NY
Gender:Male
Age:45-54
Years insured with GEICO:10-14 years
Value/Fairness 
4 / 5
4 / 5
Customer Service 
5 / 5
5 / 5
Claim Service 
5 / 5
5 / 5
I am satisfy with my claim for transmissions repair,even I got issues with the shop I picked to repair the vehicle. It is a coverage I will keep for any car I own. I like the facts GEICO negociated prices with the service porvider because it take stress and sale people out of my back. I only need to pay my deductable the rest is on them. I will recommand that to anyone .
Amount Saved by Switching to GEICO: 2000
Pros: Quick and reliable response.
Cons: Type of material use for repair
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Review 3 for Mechanical Breakdown Insurance
Average customer rating 
5 / 5
5 / 5

I love MBI

PostedOctober 12, 2009
Customer Avatar
mharrison70
from Southbridge
State:VA
State:VA
Gender:Male
Age:35-44
Years insured with GEICO:4 years
Value/Fairness 
5 / 5
5 / 5
Customer Service 
5 / 5
5 / 5
Claim Service 
5 / 5
5 / 5
Getting MBI coverage was the best thing I did when I purchased my wife's car in 2005. We recently had two major repairs and because of our MBI coverage we saved over $2000! Thanks GEICO!
Amount Saved by Switching to GEICO: $500
Pros: Saved me money!
Cons: None
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Review 4 for Mechanical Breakdown Insurance
Average customer rating 
5 / 5
5 / 5

Worth every penny I spent and more!

PostedOctober 11, 2009
Customer Avatar
ROXY
from Miramar
State:FL
State:FL
Gender:Female
Age:35-44
Years insured with GEICO:6-9 years
Value/Fairness 
5 / 5
5 / 5
Customer Service 
5 / 5
5 / 5
Claim Service 
5 / 5
5 / 5
I have owned my BMW convertible for 6 years. After my warranty expired, I never dreamed maintenance and repairs would be so costly! Thank God I purchased mechanical breakdown insurance the day I drove the new car off the lot even though I thought I would never use it! My car has needed several repairs in the last year. It has been a lifesaver especially during these tough economic times. Claims service was wonderful and very understanding. Geico was there for me when I needed them the most!
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Review 5 for Mechanical Breakdown Insurance
Average customer rating 
5 / 5
5 / 5

At ease

PostedOctober 11, 2009
Customer Avatar
Anonymous
from las vegas
State:NV
State:NV
Gender:Male
Age:45-54
Years insured with GEICO:10-14 years
Value/Fairness 
5 / 5
5 / 5
Customer Service 
5 / 5
5 / 5
Claim Service 
5 / 5
5 / 5
Knowing I am covered with Geico keeps me at ease that should anything happen Geico will be there to assist me and my family.
Amount Saved by Switching to GEICO: $380.00
Pros: Service and cost
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Review 6 for Mechanical Breakdown Insurance
Average customer rating 
5 / 5
5 / 5

Love my Geico

PostedOctober 8, 2009
Customer Avatar
ladyofthelake
from Stanwood
State:WA
State:WA
Gender:Female
Age:55 and over
Years insured with GEICO:10-14 years
Value/Fairness 
5 / 5
5 / 5
Customer Service 
5 / 5
5 / 5
Claim Service 
5 / 5
5 / 5
When I purchased my new car in 2003, my Geico customer service representative told me about my service warranty and I was delighted. That was 6 years and 90,000 miles ago. What a great coverage to have as my car has needed some minor repairs this past year. I'll never trade in my car with the care I'm guarenteed with Geico!
Pros: Best customer service, cost and coverage
Cons: Haven't found any yet.
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Review 7 for Mechanical Breakdown Insurance
Average customer rating 
5 / 5
5 / 5

Best Bang for the Buck!

PostedOctober 7, 2009
Customer Avatar
Anonymous
from Lutz
State:FL
State:FL
Gender:Male
Age:55 and over
Years insured with GEICO:15 years or more
Value/Fairness 
5 / 5
5 / 5
Customer Service 
5 / 5
5 / 5
Claim Service 
5 / 5
5 / 5
Mechanical Breakdown Coverage has been a great value. It has more than paid for itself in the fifteen years or so of coverage. There have never been any hassles about repairs or repair facilities. If I'm not satisfied, GEICO is not satisfied. It can't get any better than that!!!
Pros: Coverage not offered by other insurers
Cons: I have experienced none!
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Review 8 for Mechanical Breakdown Insurance
Average customer rating 
5 / 5
5 / 5

A Purchase that WORKS!

PostedOctober 7, 2009
Customer Avatar
aky13
from Rockville
State:MD
State:MD
Gender:Male
Age:55 and over
Years insured with GEICO:15 years or more
Value/Fairness 
5 / 5
5 / 5
Customer Service 
5 / 5
5 / 5
Claim Service 
5 / 5
5 / 5
How many times, over the last 20 years or so, have you bought something that performed EXACTLY as it was advertised? GEICO Mechanical Breakdown Insurance is one of those rarities.
I bought this insurance at a tiny fraction of the "extended warranty" sold by dealers or other companies. Fortunately, I did not need it until the beginning of this Summer when my car air conditioner literally exploded.
I called GEICO and had repair authorization almost immediately after I ended my conversation. There was NO hassle. GEICO told me to take the car ANYWHERE, even to a dealer - which I did to assure genuine parts. GEICO paid the dealer directly. I did not need to lay out any money and then await reimbursement.
THIS is the way ALL purchases should work!
Pros: Exactly as advertised!
Cons: NONE
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Review 9 for Mechanical Breakdown Insurance
Average customer rating 
5 / 5
5 / 5

Good service

PostedOctober 7, 2009
Customer Avatar
rmano
from Orlando
State:FL
State:FL
Gender:Male
Age:45-54
Years insured with GEICO:6-9 years
Value/Fairness 
5 / 5
5 / 5
Customer Service 
5 / 5
5 / 5
Claim Service 
5 / 5
5 / 5
Good customer service with fast action
Pros: Fast and with all information
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Review 10 for Mechanical Breakdown Insurance
Average customer rating 
5 / 5
5 / 5

Great Partner

PostedOctober 7, 2009
Customer Avatar
Trapper4
from Brooklyn
State:NY
State:NY
Gender:Male
Age:55 and over
Years insured with GEICO:15 years or more
Value/Fairness 
5 / 5
5 / 5
Customer Service 
5 / 5
5 / 5
Claim Service 
5 / 5
5 / 5
User submitted photo
When I have had a problem Geico has either sent a very qualified person to the dealership to discuss the repairs with the. I know that I'm getting the repairs done right the first time. When I had repeat occurence Geico was there to contact the dealership to get this fixed. The mechanics know they are dealing with knowledgeable people so there is no monkey business.
Amount Saved by Switching to GEICO: 300.00
Pros: When I'm dealing with the dealership over the repairs I don't feel I'm alone and at their mercy.
Cons: None
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